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Delivery & Collection - Lakeside-Hire

Have you been left on site waiting for equipment? Have you booked an early delivery slot only to be let down & refunded the delivery charge?

We understand that more than just money is lost when your equipment is late or cannot be delivered or collected when you need it to be.

We deliver on time, every time.

If we fail to deliver exactly what you ordered, exactly when it's required and in perfect working condition you get it FREE for the first week!

This is a NO EXCUSES guarantee.

You Can Pick And Choose Between The Following Options:

Standard Service

Delivery between 07:00-11:59
Collection between 08:00-17:00
£15.00 each way, delivery and collection

Standard delivery is Free if your hire is longer than three weeks

Timed Service

Within the M25
Booking slot by the hour = £45.00
(ie between 09:00-10:00)
Exact time = £60.00

Specialist Services

1. Out of hours - we can arrange deliveries and collections outside of normal times. Prices start from £60

2. Waiting time - if you only need the equipment for a few hours we can provide a van to wait at your site ready for when you are finished with the equipment. Waiting time is charged at £30 per half hour.

Re-Hire Service

For areas outside the M25 we can supply a hire service from a third party. Whilst this service is not covered by our standard guarantee, we will guarantee that you will recieve the equipment you need the very next day. Delivery and collection for rehire service is £15 each way anywhere in the country.

Ask your Hire Co-ordinator for more details.

Powered Access Service & Delivery

We are now pleased to off a range of powered access to cater for a wide variety of your projects. As this is a specilaist area in access please check which delivery services are available when place your order with your Hire Co-ordinator.

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Feefo Reviews - Average 95% (168 reviews)

Date Score Customer Comment Our Response
17-Aug-2017 Service:

Product:

Service rating : Very well organised, had no problems at all.
Product : Very competitive rates. Had no issues.
 
17-Aug-2017 Service:

Product:

Service rating : Needed to hire a scaffolding tower whilst painting the outside of the house. Arrived when promised (on a Monday) & driver said he would be back following Monday, after a couple of phone calls on the previous Friday he was .Different drivers for delivery & collection & both were cheerful... Read More.  
17-Aug-2017 Service:

Product:

Excellent service, communication and delivery, would highly recommend and will be using in the future  
17-Aug-2017 Service:

Product:

Service rating : Throughout the hire process the team kept me informed and offered assistance when required. Delivery was when stated and collection also on time.
The equipment was in good condition and the delivery staff were very efficient and polite.
Product : Easy to assemble by one person
 
16-Aug-2017 Service:

Product:

Service rating : great service really good equipment and arrived on time and reasonably priced will probably use lakeside again highly recommend them.
Product : great service at a reasonable price.
 
16-Aug-2017 Service:

delivery and collection staff were 1st class and the staff I spoke to on the phone were very helpful  
16-Aug-2017 Service:

Product:

Service rating : Easy to order & get delivered
Product : Fast response to my needs
 
16-Aug-2017 Service:

Had to cancel the ladder last minute due to unforeseen circumstances and very happy with the service received from the sales team  
16-Aug-2017 Service:

I've used Lakeside Hire in the past, but on this occasion it was total chaos. Delivery was made at 4pm. Fair enough, they don't promise specific time. Pick up was missed on the day it was suppose to happen, then I was told it will be picked up anytime within the next 5 days. It costed me £450 in wages... Read More.  
16-Aug-2017 Service:

Product:

Service rating : We needed some scaffolding to put up some wedding decorations in a barn at pretty short notice. Lakeside were able to organise the delivery and collection of the scaffold the day before and 2 days after the reception. The scaffold itself was easy to put together but i'd recommend at... Read More.  
16-Aug-2017 Service:

Product:

Service excellent,delivery and collection prompt. On top of that the drivers were friendly and helpful too. All in London as well! Would definitely recommend.  
16-Aug-2017 Service:

Product:

Service rating : All equipment was there and came on time - very goof o. The phone
Product : Just the job - very goodd
 
16-Aug-2017 Service:

Product:

Service rating : Fast, punctual and reliable.
Product : Easily assembled and dis-ambled. Strong and reliable
 
16-Aug-2017 Service:

Product:

No readable instructions left (weather damaged)...Online film useless.  
15-May-2017 Service:

Product:

Service rating : Lakeside-Hire did everything very well. From the product information - the initial booking was easy - and Immediate confirmation. I was told exactly when everything was coming, plus comprehensive instructions. (Also helpful videos on line.) They came exactly when they said they would -... Read More.  
17-Apr-2017 Service:

Product:

Service rating : Very good value and customer service.
Product : Very good value and customer servicde
 
12-Apr-2017 Service:

Product:

Service rating : VERY EASY PROCESS FROM START TO FINISH, STAFF VERY POLITE AND HELPFUL ,WOULD HIGHLEY RECOMEND
Product : HAVE USED BEFORE VERY GOOD
 
02-Apr-2017 Service:

Product:

Service rating : So simple so fast. So easy to place order. Unlike my local hire shop.
Thanks Sam and team.
Product : Hired a 6.2 tower, half the price of my local hire and quater price delivery . What else could u ask for.
 
01-Apr-2017 Service:

Product:

Luke Raymond was the gentleman who dealt with my order. I cannot praise him highly enough. Very polite and professional. A great asset to your company.

Thanks for your help.
 
25-Mar-2017 Service:

Product:

Ordered on an evening so missed the next day delivery they rang the next morning and and got it on the delivery that day  
Read more reviews on Feefo
Date - 17-Aug-2017
Score - Service:

Product:
Comment - Service rating : Very well organised, had no problems at all.
Product : Very competitive rates. Had no issues.



Date - 17-Aug-2017
Score - Service:

Product:
Comment - Service rating : Needed to hire a scaffolding tower whilst painting the outside of the house. Arrived when promised (on a Monday) & driver said he would be back following Monday, after a couple of phone calls on the previous Friday he was .Different drivers for delivery & collection & both were cheerful... Read More.



Date - 17-Aug-2017
Score - Service:

Product:
Comment - Excellent service, communication and delivery, would highly recommend and will be using in the future


Date - 17-Aug-2017
Score - Service:

Product:
Comment - Service rating : Throughout the hire process the team kept me informed and offered assistance when required. Delivery was when stated and collection also on time.
The equipment was in good condition and the delivery staff were very efficient and polite.
Product : Easy to assemble by one person



Date - 16-Aug-2017
Score - Service:

Product:
Comment - Service rating : great service really good equipment and arrived on time and reasonably priced will probably use lakeside again highly recommend them.
Product : great service at a reasonable price.



Date - 16-Aug-2017
Score - Service:

Comment - delivery and collection staff were 1st class and the staff I spoke to on the phone were very helpful


Date - 16-Aug-2017
Score - Service:

Product:
Comment - Service rating : Easy to order & get delivered
Product : Fast response to my needs



Date - 16-Aug-2017
Score - Service:

Comment - Had to cancel the ladder last minute due to unforeseen circumstances and very happy with the service received from the sales team


Date - 16-Aug-2017
Score - Service:

Comment - I've used Lakeside Hire in the past, but on this occasion it was total chaos. Delivery was made at 4pm. Fair enough, they don't promise specific time. Pick up was missed on the day it was suppose to happen, then I was told it will be picked up anytime within the next 5 days. It costed me £450 in wages... Read More.



Date - 16-Aug-2017
Score - Service:

Product:
Comment - Service rating : We needed some scaffolding to put up some wedding decorations in a barn at pretty short notice. Lakeside were able to organise the delivery and collection of the scaffold the day before and 2 days after the reception. The scaffold itself was easy to put together but i'd recommend at... Read More.



Date - 16-Aug-2017
Score - Service:

Product:
Comment - Service excellent,delivery and collection prompt. On top of that the drivers were friendly and helpful too. All in London as well! Would definitely recommend.


Date - 16-Aug-2017
Score - Service:

Product:
Comment - Service rating : All equipment was there and came on time - very goof o. The phone
Product : Just the job - very goodd



Date - 16-Aug-2017
Score - Service:

Product:
Comment - Service rating : Fast, punctual and reliable.
Product : Easily assembled and dis-ambled. Strong and reliable



Date - 16-Aug-2017
Score - Service:

Product:
Comment - No readable instructions left (weather damaged)...Online film useless.


Date - 15-May-2017
Score - Service:

Product:
Comment - Service rating : Lakeside-Hire did everything very well. From the product information - the initial booking was easy - and Immediate confirmation. I was told exactly when everything was coming, plus comprehensive instructions. (Also helpful videos on line.) They came exactly when they said they would -... Read More.



Date - 17-Apr-2017
Score - Service:

Product:
Comment - Service rating : Very good value and customer service.
Product : Very good value and customer servicde



Date - 12-Apr-2017
Score - Service:

Product:
Comment - Service rating : VERY EASY PROCESS FROM START TO FINISH, STAFF VERY POLITE AND HELPFUL ,WOULD HIGHLEY RECOMEND
Product : HAVE USED BEFORE VERY GOOD



Date - 02-Apr-2017
Score - Service:

Product:
Comment - Service rating : So simple so fast. So easy to place order. Unlike my local hire shop.
Thanks Sam and team.
Product : Hired a 6.2 tower, half the price of my local hire and quater price delivery . What else could u ask for.



Date - 01-Apr-2017
Score - Service:

Product:
Comment - Luke Raymond was the gentleman who dealt with my order. I cannot praise him highly enough. Very polite and professional. A great asset to your company.

Thanks for your help.



Date - 25-Mar-2017
Score - Service:

Product:
Comment - Ordered on an evening so missed the next day delivery they rang the next morning and and got it on the delivery that day


Keep your eyes open for our special Back to School items and save A LOT!
Feefo
Really well organised, easy to deal with company. On time and prompt with delivery and pick up.Thank you.
Valued customer, Tucker, 17/11/2016

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