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Delivery & Collection - Lakeside-Hire

Have you been left on site waiting for equipment? Have you booked an early delivery slot only to be let down & refunded the delivery charge?

We understand that more than just money is lost when your equipment is late or cannot be delivered or collected when you need it to be.

We deliver on time, every time.

If we fail to deliver exactly what you ordered, exactly when it's required and in perfect working condition you get it FREE for the first week!

This is a NO EXCUSES guarantee.

You Can Pick And Choose Between The Following Options:

Standard Service

Delivery between 07:00-11:59
Collection between 08:00-17:00
£15.00 each way, delivery and collection

Standard delivery is Free if your hire is longer than three weeks

Timed Service

Within the M25
Booking slot by the hour = £45.00
(ie between 09:00-10:00)
Exact time = £60.00

Specialist Services

1. Out of hours - we can arrange deliveries and collections outside of normal times. Prices start from £60

2. Waiting time - if you only need the equipment for a few hours we can provide a van to wait at your site ready for when you are finished with the equipment. Waiting time is charged at £30 per half hour.

Re-Hire Service

For areas outside the M25 we can supply a hire service from a third party. Whilst this service is not covered by our standard guarantee, we will guarantee that you will recieve the equipment you need the very next day. Delivery and collection for rehire service is £15 each way anywhere in the country.

Ask your Hire Co-ordinator for more details.

Powered Access Service & Delivery

We are now pleased to off a range of powered access to cater for a wide variety of your projects. As this is a specilaist area in access please check which delivery services are available when place your order with your Hire Co-ordinator.

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Feefo Reviews - Average 95% (185 reviews)

Date Score Customer Comment Our Response
06-Dec-2017 Service:

Product:

Service rating : It's was very handy and good to use .
Product : It was good to use as well very handy.
 
27-Nov-2017 Service:

Product:

Service rating : Generally a great response, friendly staff, reasonable prices.
Product : Good quality kit delivered & collected on time
 
23-Nov-2017 Service:

Product:

Arrived quite early on the morning after I ordered. Driver called ahead advising of imminent delivery. Delivery driver very approachable and professional. Office contacted me in a very pleasant and efficient manner on the day of my internet order to check details and get a further contact number. ...  
19-Nov-2017 Service:

Product:

Service rating : The service was unbelievably straightforward and contact was superb.

Was extremely impressed by the short period between placing order and delivery.
Product : Tower was exactly as described
 
26-Oct-2017 Service:

Product:

Excellent service from 1st time of contacting lakeside via email, answered all my questions in detail, along with relvent information that i asked for. Easy to book via website and great after service call to confirm all details where correct. Would highly recommend lakeside just awaiting delivery of the tower.  
20-Oct-2017 Service:

Product:

Excellent service and very polite staff  
15-Oct-2017 Service:

Product:

No hassle, arrived first thing next day  
08-Oct-2017 Service:

Product:

Its all said in the headline  
05-Oct-2017 Service:

Product:

Service rating : I recommend these guys. Top rate customer service and information about the hire, and a very personable and knowledgable delivery driver.
Product : There were only 5 diagonal braces for a 3.2 meter tower. It would have been better with 6 or 8 diagonal braces
 
01-Oct-2017 Service:

Excellent service from the hire centre to the delivery driver. Appreciated that the hire centre called to go through all the details. The delivery driver was on time (called before arrival) and was most helpful in delivering the scaffolding. Simple instructions and simple to construct. Will definitely use this...  
27-Sep-2017 Service:

Product:

Service rating : Very helpful and friendly
Product : Very easy to erect and the most stable I've ever used
 
25-Sep-2017 Service:

Product:

Delivered early on Monday morning at start of hire period. Tower was easy to assemble and I was able to carry out my repairs safely and securely whilst working at roof level. Collected early the following morning so not sitting around after hire period ended.  
15-Sep-2017 Service:

Product:

Service rating : Very friendly, efficient and helpful. Did all they could to avoid additional hire charges.
Product : Everything in good working order and easy to use
 
23-Aug-2017 Service:

Product:

No readable instructions left (weather damaged)...Online film useless. Good Afternoon , 

We’re sorry to hear that your instructions were damaged by the weather, we can appreciate the frustration involved in trying to assemble a tower without a user guide. I also understand that you found the video unhelpful , this is a video from the manufactures directly , so...
 
22-Aug-2017 Service:

Product:

Service rating : Very good service,arrived on time and collected almost on time.Very helpful staff.I will recommend to my friends.
Product : Boss Aluminium Scaffold Tower was very easy to assemble.
 
21-Aug-2017 Service:

Product:

Service rating : Excellent
Product : Very good service with prompt delivery and pickup.
 
19-Aug-2017 Service:

Product:

Hired some machine moving skates, but despite the website showing the ones I wanted in stock, they were not even available at all, then was charged an extra £30 for a third party to deliver some completely different ones which were not exactly ideal. However, delivery was very prompt.  
18-Aug-2017 Service:

Product:

Service rating : Great service at an affordable price,equipment was in great condition
Thanks mr storton
Product : Very Happy with the service
 
17-Aug-2017 Service:

Product:

Service rating : Very well organised, had no problems at all.
Product : Very competitive rates. Had no issues.
 
17-Aug-2017 Service:

Product:

Service rating : Needed to hire a scaffolding tower whilst painting the outside of the house. Arrived when promised (on a Monday) & driver said he would be back following Monday, after a couple of phone calls on the previous Friday he was .Different drivers for delivery & collection & both were cheerful...  
Read more reviews on Feefo
Date - 06-Dec-2017
Score - Service:

Product:
Comment - Service rating : It's was very handy and good to use .
Product : It was good to use as well very handy.



Date - 27-Nov-2017
Score - Service:

Product:
Comment - Service rating : Generally a great response, friendly staff, reasonable prices.
Product : Good quality kit delivered & collected on time



Date - 23-Nov-2017
Score - Service:

Product:
Comment - Arrived quite early on the morning after I ordered. Driver called ahead advising of imminent delivery. Delivery driver very approachable and professional. Office contacted me in a very pleasant and efficient manner on the day of my internet order to check details and get a further contact number. ...


Date - 19-Nov-2017
Score - Service:

Product:
Comment - Service rating : The service was unbelievably straightforward and contact was superb.

Was extremely impressed by the short period between placing order and delivery.
Product : Tower was exactly as described



Date - 26-Oct-2017
Score - Service:

Product:
Comment - Excellent service from 1st time of contacting lakeside via email, answered all my questions in detail, along with relvent information that i asked for. Easy to book via website and great after service call to confirm all details where correct. Would highly recommend lakeside just awaiting delivery of the tower.


Date - 20-Oct-2017
Score - Service:

Product:
Comment - Excellent service and very polite staff


Date - 15-Oct-2017
Score - Service:

Product:
Comment - No hassle, arrived first thing next day


Date - 08-Oct-2017
Score - Service:

Product:
Comment - Its all said in the headline


Date - 05-Oct-2017
Score - Service:

Product:
Comment - Service rating : I recommend these guys. Top rate customer service and information about the hire, and a very personable and knowledgable delivery driver.
Product : There were only 5 diagonal braces for a 3.2 meter tower. It would have been better with 6 or 8 diagonal braces



Date - 01-Oct-2017
Score - Service:

Comment - Excellent service from the hire centre to the delivery driver. Appreciated that the hire centre called to go through all the details. The delivery driver was on time (called before arrival) and was most helpful in delivering the scaffolding. Simple instructions and simple to construct. Will definitely use this...


Date - 27-Sep-2017
Score - Service:

Product:
Comment - Service rating : Very helpful and friendly
Product : Very easy to erect and the most stable I've ever used



Date - 25-Sep-2017
Score - Service:

Product:
Comment - Delivered early on Monday morning at start of hire period. Tower was easy to assemble and I was able to carry out my repairs safely and securely whilst working at roof level. Collected early the following morning so not sitting around after hire period ended.


Date - 15-Sep-2017
Score - Service:

Product:
Comment - Service rating : Very friendly, efficient and helpful. Did all they could to avoid additional hire charges.
Product : Everything in good working order and easy to use



Date - 23-Aug-2017
Score - Service:

Product:
Comment - No readable instructions left (weather damaged)...Online film useless.
Response - Good Afternoon , 

We’re sorry to hear that your instructions were damaged by the weather, we can appreciate the frustration involved in trying to assemble a tower without a user guide. I also understand that you found the video unhelpful , this is a video from the manufactures directly , so...


Date - 22-Aug-2017
Score - Service:

Product:
Comment - Service rating : Very good service,arrived on time and collected almost on time.Very helpful staff.I will recommend to my friends.
Product : Boss Aluminium Scaffold Tower was very easy to assemble.



Date - 21-Aug-2017
Score - Service:

Product:
Comment - Service rating : Excellent
Product : Very good service with prompt delivery and pickup.



Date - 19-Aug-2017
Score - Service:

Product:
Comment - Hired some machine moving skates, but despite the website showing the ones I wanted in stock, they were not even available at all, then was charged an extra £30 for a third party to deliver some completely different ones which were not exactly ideal. However, delivery was very prompt.


Date - 18-Aug-2017
Score - Service:

Product:
Comment - Service rating : Great service at an affordable price,equipment was in great condition
Thanks mr storton
Product : Very Happy with the service



Date - 17-Aug-2017
Score - Service:

Product:
Comment - Service rating : Very well organised, had no problems at all.
Product : Very competitive rates. Had no issues.



Date - 17-Aug-2017
Score - Service:

Product:
Comment - Service rating : Needed to hire a scaffolding tower whilst painting the outside of the house. Arrived when promised (on a Monday) & driver said he would be back following Monday, after a couple of phone calls on the previous Friday he was .Different drivers for delivery & collection & both were cheerful...


Keep your eyes open for our special Back to School items and save A LOT!
Feefo
Really well organised, easy to deal with company. On time and prompt with delivery and pick up.Thank you.
Valued customer, Tucker, 17/11/2016

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