Feefo
Feefo
Feefo
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Free Delivery For platinum hires - 3 weeks +

Returns policy - Lakeside-Hire

Returns

Your charge period is for a full SEVEN days meaning you get more value for your money. If you receive your goods on the Monday you will have them until the following Monday. If you realise the equipment is incorrect for the job, or you need a different size, we can arrange a replacement for you, subject to a delivery charge.

Refunds

If your order is cancelled prior to delivery, an Admin Fee and/or Restocking Charge may be added to your hire contract.

How To Cancel Your Order

Call us on 01708 866566

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Feefo Reviews - Average 95% (216 reviews) Feefo

Date Score Customer Comment Our Response
18-Oct-2018 Service:

Good services and always on the time  
17-Oct-2018 Service:

Product:

Excellent service. Quick, efficient and always pleasant. Item hired perfectly suitable for the job needed.
Only problem was the rather hasty retrieval by Hire Station who didn’t let Lakeside know they were collecting the item of equipment. I’m assured that this shouldn’t have happened and will be...
 
09-Oct-2018 Service:

Product:

Brilliant service  
08-Oct-2018 Service:

Product:

Service rating : Great service. prompt delivery and pick up.
Product : tower parts fitted together without dificulty
 
03-Oct-2018 Service:

Product:

Service rating : Brilliant service, very reasonable prices - staff are very friendly and willing to help! Lakeside Hire also helped us out on a last minute emergency hire and went through smoothly. I highly recommend using them as they have been excellent from start to finish. I would also like to give a...  
03-Oct-2018 Service:

Product:

From initial contact to settling the bill, every step of the way was accompanied with great service and top class attitude.  
26-Sep-2018 Service:

Product:

The requested products failed to arrive on time but we found a work-around to complete our project.

We received an apology, satisfactory explanation and a full refund.

The situation was dealt with well and I would use Lakeside again.
 
23-Sep-2018 Service:

Product:

Service rating : Very easy to deal with, excellent prices and extremely flexible as we have had to change our hire details twice and it was not problem. Equipment is clean and easy to set up. I would highly recommend this company.
Product : Equipment was very clean and easy to set up, delivery on...
 
21-Sep-2018 Service:

Product:

Service rating : Good fast service, delivered at 8.05 am, the morning after it was ordered. Used the tower for exterior home painting and just the job. I felt much safer on the tower than perched at the top of a ladder. My wife and I easily put the tower up, moved it about and took it back down once...  
21-Sep-2018 Service:

Product:

Helpful and polite team and a good value service. Couldn't ask for more.  
21-Sep-2018 Service:

Product:

Service rating : Friendly and efficient service
Product : Good service and instruction given by delivery guy
 
12-Sep-2018 Service:

Product:

Service rating : Excellent company, quick at answering enquiries and quotes. Will use again.
Product : Desk Surfers made our engineers access simple !
 
11-Sep-2018 Service:

Product:

Service rating : I rented 2 different scaffolding towers.
Very good advice given .
Swift delivery and pick up.
Always somebody at the end of the phone to help.
Courteous service
Will not hesitate to use lakeside again.
Product : Very good although a bit more tricky to...
 
06-Sep-2018 Service:

Product:

Service rating : Just by chance I googled access equipment in London and appeared Lakeside Hire. for the last 4 years I have been using Lakeside Hire for all types of site equipment ranging from towers, MEWPs, lifting equipment and many others to mention. I have always received a sterling service from...  
31-Aug-2018 Service:

Product:

Service rating : Tower delivered as ordered. Decent price. Delivered and collected when promised.
Product : Tower not new but good enough
 
31-Aug-2018 Service:

Product:

Service rating : Great customer service! Very friendly and helpful.
Product : Great product, great delivery, prompt pick up.

I could not ask for more.
 
29-Aug-2018 Service:

Product:

Service rating : Delivered as requested when they said they would.
Product : Slight delay in collection.
 
23-Aug-2018 Service:

Product:

Fantastic service: 1/4 of the price of the local scaffolding companies for the same-spec tower. OK, I had to put it up myself but that took less than 20 mins. Delivery and collection was spot on; Fast and efficient. Highly recommended.  
22-Aug-2018 Service:

Product:

Service rating : Excellent Communication.

Delivery and Pick up all perfect as per arrangements made.
Product : All round good service as per requirements
 
21-Aug-2018 Service:

Great service and support. Fast and reliable company and I always deal with Samantha gardier.many thanks Sam, great asset to to company.  
Read more reviews on Feefo
Date - 18-Oct-2018
Score - Service:

Comment - Good services and always on the time


Date - 17-Oct-2018
Score - Service:

Product:
Comment - Excellent service. Quick, efficient and always pleasant. Item hired perfectly suitable for the job needed.
Only problem was the rather hasty retrieval by Hire Station who didn’t let Lakeside know they were collecting the item of equipment. I’m assured that this shouldn’t have happened and will be...



Date - 09-Oct-2018
Score - Service:

Product:
Comment - Brilliant service


Date - 08-Oct-2018
Score - Service:

Product:
Comment - Service rating : Great service. prompt delivery and pick up.
Product : tower parts fitted together without dificulty



Date - 03-Oct-2018
Score - Service:

Product:
Comment - Service rating : Brilliant service, very reasonable prices - staff are very friendly and willing to help! Lakeside Hire also helped us out on a last minute emergency hire and went through smoothly. I highly recommend using them as they have been excellent from start to finish. I would also like to give a...


Date - 03-Oct-2018
Score - Service:

Product:
Comment - From initial contact to settling the bill, every step of the way was accompanied with great service and top class attitude.


Date - 26-Sep-2018
Score - Service:

Product:
Comment - The requested products failed to arrive on time but we found a work-around to complete our project.

We received an apology, satisfactory explanation and a full refund.

The situation was dealt with well and I would use Lakeside again.



Date - 23-Sep-2018
Score - Service:

Product:
Comment - Service rating : Very easy to deal with, excellent prices and extremely flexible as we have had to change our hire details twice and it was not problem. Equipment is clean and easy to set up. I would highly recommend this company.
Product : Equipment was very clean and easy to set up, delivery on...



Date - 21-Sep-2018
Score - Service:

Product:
Comment - Service rating : Good fast service, delivered at 8.05 am, the morning after it was ordered. Used the tower for exterior home painting and just the job. I felt much safer on the tower than perched at the top of a ladder. My wife and I easily put the tower up, moved it about and took it back down once...


Date - 21-Sep-2018
Score - Service:

Product:
Comment - Helpful and polite team and a good value service. Couldn't ask for more.


Date - 21-Sep-2018
Score - Service:

Product:
Comment - Service rating : Friendly and efficient service
Product : Good service and instruction given by delivery guy



Date - 12-Sep-2018
Score - Service:

Product:
Comment - Service rating : Excellent company, quick at answering enquiries and quotes. Will use again.
Product : Desk Surfers made our engineers access simple !



Date - 11-Sep-2018
Score - Service:

Product:
Comment - Service rating : I rented 2 different scaffolding towers.
Very good advice given .
Swift delivery and pick up.
Always somebody at the end of the phone to help.
Courteous service
Will not hesitate to use lakeside again.
Product : Very good although a bit more tricky to...



Date - 06-Sep-2018
Score - Service:

Product:
Comment - Service rating : Just by chance I googled access equipment in London and appeared Lakeside Hire. for the last 4 years I have been using Lakeside Hire for all types of site equipment ranging from towers, MEWPs, lifting equipment and many others to mention. I have always received a sterling service from...


Date - 31-Aug-2018
Score - Service:

Product:
Comment - Service rating : Tower delivered as ordered. Decent price. Delivered and collected when promised.
Product : Tower not new but good enough



Date - 31-Aug-2018
Score - Service:

Product:
Comment - Service rating : Great customer service! Very friendly and helpful.
Product : Great product, great delivery, prompt pick up.

I could not ask for more.



Date - 29-Aug-2018
Score - Service:

Product:
Comment - Service rating : Delivered as requested when they said they would.
Product : Slight delay in collection.



Date - 23-Aug-2018
Score - Service:

Product:
Comment - Fantastic service: 1/4 of the price of the local scaffolding companies for the same-spec tower. OK, I had to put it up myself but that took less than 20 mins. Delivery and collection was spot on; Fast and efficient. Highly recommended.


Date - 22-Aug-2018
Score - Service:

Product:
Comment - Service rating : Excellent Communication.

Delivery and Pick up all perfect as per arrangements made.
Product : All round good service as per requirements



Date - 21-Aug-2018
Score - Service:

Comment - Great service and support. Fast and reliable company and I always deal with Samantha gardier.many thanks Sam, great asset to to company.


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