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Feefo
Feefo
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Free Delivery For platinum hires - 3 weeks +

Returns policy - Lakeside-Hire

Returns

Your charge period is for a full SEVEN days meaning you get more value for your money. If you receive your goods on the Monday you will have them until the following Monday. If you realise the equipment is incorrect for the job, or you need a different size, we can arrange a replacement for you, subject to a delivery charge.

Refunds

If your order is cancelled prior to delivery, an Admin Fee and/or Restocking Charge may be added to your hire contract.

How To Cancel Your Order

Call us on 01708 866566

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Feefo Reviews - Average 95% (205 reviews)

Date Score Customer Comment Our Response
12-Sep-2018 Service:

Product:

Service rating : Excellent company, quick at answering enquiries and quotes. Will use again.
Product : Desk Surfers made our engineers access simple !
 
11-Sep-2018 Service:

Product:

Service rating : I rented 2 different scaffolding towers.
Very good advice given .
Swift delivery and pick up.
Always somebody at the end of the phone to help.
Courteous service
Will not hesitate to use lakeside again.
Product : Very good although a bit more tricky to...
 
06-Sep-2018 Service:

Product:

Service rating : Just by chance I googled access equipment in London and appeared Lakeside Hire. for the last 4 years I have been using Lakeside Hire for all types of site equipment ranging from towers, MEWPs, lifting equipment and many others to mention. I have always received a sterling service from...  
31-Aug-2018 Service:

Product:

Service rating : Tower delivered as ordered. Decent price. Delivered and collected when promised.
Product : Tower not new but good enough
 
31-Aug-2018 Service:

Product:

Service rating : Great customer service! Very friendly and helpful.
Product : Great product, great delivery, prompt pick up.

I could not ask for more.
 
29-Aug-2018 Service:

Product:

Service rating : Delivered as requested when they said they would.
Product : Slight delay in collection.
 
23-Aug-2018 Service:

Product:

Fantastic service: 1/4 of the price of the local scaffolding companies for the same-spec tower. OK, I had to put it up myself but that took less than 20 mins. Delivery and collection was spot on; Fast and efficient. Highly recommended.  
22-Aug-2018 Service:

Product:

Service rating : Excellent Communication.

Delivery and Pick up all perfect as per arrangements made.
Product : All round good service as per requirements
 
21-Aug-2018 Service:

Great service and support. Fast and reliable company and I always deal with Samantha gardier.many thanks Sam, great asset to to company.  
13-Aug-2018 Service:

Product:

Service rating : Very helpful on the order. Prompt delivery. Good quality equipment. Safe and reliable. Critical collection timing went wrong and was eventually collected after a few mistaken promises. On the whole a very good company to deal with.
Product : Very good. Pleased with the service
 
26-Jul-2018 Service:

Product:

Service rating : A great service, I can not fault in any aspect!! Thanks
Product : This was a last minute order, on a Friday afternoon. Lakeside Hire went out there way to make sure this equipment got delivered to site the next day, Thanks guys!
 
04-Jul-2018 Service:

Product:

Service rating : Great service, helpful advice, prompt delivery and collection. Highly recommended
Product : Faultless service. Highly recommended.
 
26-Apr-2018 Service:

Rapid delivery, Friendly service!  
31-Mar-2018 Service:

Product:

Service rating : Fast delivery happy to hire again nxt time.
Product : Fast delivery happy to rent again next time.
 
21-Mar-2018 Service:

Product:

Knowledge and enthusiasm of the team makes a real difference. Fair value for money, good quality products in full working order, professional and pleasant delivery drivers. A good all round experience ensures my repeat business.  
08-Mar-2018 Service:

Product:

Service rating : Quick speedy service! Would definitely recommend!
Product : Reasonable prices good service
 
04-Mar-2018 Service:

Product:

Service rating : Customer service wise Lakeside are brilliant. Sam and Nathan were fantastic throughout our hire in particular. Great product as well. It would be great to be able to pick up and return the products ourselves due to the nature of our work, but the collection and delivery service...  
01-Mar-2018 Service:

Product:

Service rating : Communication was excellent.
The back up call was sincere.
Delivered in adverse conditions by a very helpful chap.
Product : No fork extensions. I needed to lift a wider load.
I was a fork lift instructor
 
03-Feb-2018 Service:

Product:

Service rating : Generally speaking the service of your company is very good, the staff are friendly and polite.
Product : You got to watch out the Articulating Boom which will be your main competitor.
 
24-Jan-2018 Service:

Product:

Service rating : They were very helpful and effcient
Product : It was as expected, easy to erect and use
 
Read more reviews on Feefo
Date - 12-Sep-2018
Score - Service:

Product:
Comment - Service rating : Excellent company, quick at answering enquiries and quotes. Will use again.
Product : Desk Surfers made our engineers access simple !



Date - 11-Sep-2018
Score - Service:

Product:
Comment - Service rating : I rented 2 different scaffolding towers.
Very good advice given .
Swift delivery and pick up.
Always somebody at the end of the phone to help.
Courteous service
Will not hesitate to use lakeside again.
Product : Very good although a bit more tricky to...



Date - 06-Sep-2018
Score - Service:

Product:
Comment - Service rating : Just by chance I googled access equipment in London and appeared Lakeside Hire. for the last 4 years I have been using Lakeside Hire for all types of site equipment ranging from towers, MEWPs, lifting equipment and many others to mention. I have always received a sterling service from...


Date - 31-Aug-2018
Score - Service:

Product:
Comment - Service rating : Tower delivered as ordered. Decent price. Delivered and collected when promised.
Product : Tower not new but good enough



Date - 31-Aug-2018
Score - Service:

Product:
Comment - Service rating : Great customer service! Very friendly and helpful.
Product : Great product, great delivery, prompt pick up.

I could not ask for more.



Date - 29-Aug-2018
Score - Service:

Product:
Comment - Service rating : Delivered as requested when they said they would.
Product : Slight delay in collection.



Date - 23-Aug-2018
Score - Service:

Product:
Comment - Fantastic service: 1/4 of the price of the local scaffolding companies for the same-spec tower. OK, I had to put it up myself but that took less than 20 mins. Delivery and collection was spot on; Fast and efficient. Highly recommended.


Date - 22-Aug-2018
Score - Service:

Product:
Comment - Service rating : Excellent Communication.

Delivery and Pick up all perfect as per arrangements made.
Product : All round good service as per requirements



Date - 21-Aug-2018
Score - Service:

Comment - Great service and support. Fast and reliable company and I always deal with Samantha gardier.many thanks Sam, great asset to to company.


Date - 13-Aug-2018
Score - Service:

Product:
Comment - Service rating : Very helpful on the order. Prompt delivery. Good quality equipment. Safe and reliable. Critical collection timing went wrong and was eventually collected after a few mistaken promises. On the whole a very good company to deal with.
Product : Very good. Pleased with the service



Date - 26-Jul-2018
Score - Service:

Product:
Comment - Service rating : A great service, I can not fault in any aspect!! Thanks
Product : This was a last minute order, on a Friday afternoon. Lakeside Hire went out there way to make sure this equipment got delivered to site the next day, Thanks guys!



Date - 04-Jul-2018
Score - Service:

Product:
Comment - Service rating : Great service, helpful advice, prompt delivery and collection. Highly recommended
Product : Faultless service. Highly recommended.



Date - 26-Apr-2018
Score - Service:

Comment - Rapid delivery, Friendly service!


Date - 31-Mar-2018
Score - Service:

Product:
Comment - Service rating : Fast delivery happy to hire again nxt time.
Product : Fast delivery happy to rent again next time.



Date - 21-Mar-2018
Score - Service:

Product:
Comment - Knowledge and enthusiasm of the team makes a real difference. Fair value for money, good quality products in full working order, professional and pleasant delivery drivers. A good all round experience ensures my repeat business.


Date - 08-Mar-2018
Score - Service:

Product:
Comment - Service rating : Quick speedy service! Would definitely recommend!
Product : Reasonable prices good service



Date - 04-Mar-2018
Score - Service:

Product:
Comment - Service rating : Customer service wise Lakeside are brilliant. Sam and Nathan were fantastic throughout our hire in particular. Great product as well. It would be great to be able to pick up and return the products ourselves due to the nature of our work, but the collection and delivery service...


Date - 01-Mar-2018
Score - Service:

Product:
Comment - Service rating : Communication was excellent.
The back up call was sincere.
Delivered in adverse conditions by a very helpful chap.
Product : No fork extensions. I needed to lift a wider load.
I was a fork lift instructor



Date - 03-Feb-2018
Score - Service:

Product:
Comment - Service rating : Generally speaking the service of your company is very good, the staff are friendly and polite.
Product : You got to watch out the Articulating Boom which will be your main competitor.



Date - 24-Jan-2018
Score - Service:

Product:
Comment - Service rating : They were very helpful and effcient
Product : It was as expected, easy to erect and use



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