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About Us - Established In 1992 - Lakeside-Hire

As a well established hirer we now supply equipment across the country. But that was not always the case...

Lakeside Deliveries was established in 1992 providing a same-day delivery service and soon became established as a company you could rely on to get your urgent consignments into London that day.

Lakeside-Hire was a side line to Lakeside Deliveries, a way to provide added value to our customers. It soon became apparent that more people wanted to work with Lakeside-Hire and in 2009 we ceased the same-day business and focused on becoming specialists in hiring access equipment.

Although no longer in the same-day transport business it is our experience in this field that is the basis of our unique delivery service in the hire industry. We know how important it is for our customers to get what they want when they want it and this is the basis for our service and guarantee.

  • HAE
  • Chas
  • Safehire
  • Fors
  • Pasma
  • Pasma
 

We are members of PASMA and the Hire Association of Europe. As well as continually striving to accreditation in recognition of our high standards.

What Can You Expect From Lakeside-Hire?

Office Hours

Monday - Friday 08:00 - 17:00

To Place An Order

Call us on: 01708 866566
Email us on: hire@lakeside-hire.co.uk anytime and we will contact you.

Charge Period

All products are minimum charge period of one week but we can collect sooner.

Your charge period is for a full seven days and not five as is the industry standard. This means you get more value for your money. If you receive the equipment on a Monday, you will have it until the following Monday.

After the initial seven days a daily hire rate applies which is simply the weekly rate divided by seven!

Price Guarantee

We supply the same great trade rates to all our customers. You can be confident that no one else is getting the same high standard of service from Lakeside-Hire at a cheaper rate than you!

Quality of Equipment

When our equipment comes back it is always safety checked by our PASMA trained operatives. When it passes the safety checks it is power washed, cleaned up and put through a routine maintenance before going back into circulation.

As it is picked for your order the equipment is then checked again before being loaded on the vans and sent to you so you can be confident it will be ready to work when you are.

Your Hire Co-ordinator

Your order will always be dealt with in a friendly and helpful manner by a Hire Co-ordinator.

All of our Hire Co-ordinators have been PASMA trained, so you can be confident that the advice they provide is safe and useful.

What You Need To Know

Payment Choices

We accept all major credit and debit cards with no extra charges passed onto you.

No Deposits

You only pay for the hire and delivery services you want to book.

Service Call

We will call you after your scheduled delivery time to ensure equipment has been recieved and you are happy. At this point you can tell us if you require any additional items for your project.

Reminder Call

We will call you the day before your hire ends to check if you need to keep the equipment longer. If so, you can simply pay for the additional time or, if you're finished, we will arrange the collection for you.

Powered Access

We can supply powered access without the need for a monthly credit account with us, ask your Hire Co-ordinator for a powered access application form.

Credit Account

If you hire regularly you may benefit from a Monthly Credit Facility. Ask your Hire Co-ordinator to send you an application form, or download here

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Feefo Reviews - Average 96% (318 reviews) Feefo

Date Score Customer Comment Our Response
03-Sep-2019 Service:

Product:

Service rating : Overall not bad, but some instances are really tough. Overcharged us a year ago by mistake, called them few times - every time promised to get to the bottom of the issue. Then they called offering any possible help as a courtesy call, but when asked to sort out the issue, disappeared... Hi Alex, thanks for your patience in resolving this issue, as discussed we will be refunding you for the hire. We look forward to working with you again on your next hire with us. Thanks again.  
28-Aug-2019 Service:

Product:

Service rating : Always a pleasure to deal with.
Product : Overall pleased with product. Only niggle was brake was jammed on one wheel.
 
28-Aug-2019 Service:

Product:

Service rating : Excellent sevice and yes i would recommend them
Product : Value for money and great service
 
28-Aug-2019 Service:

Product:

Service rating : efficent and supportive
Product : perfect for the job many thanks
 
28-Aug-2019 Service:

Product:

Service rating : Great service and friendly staff. Delivery on time and pick up. My only slight criticism is that the contract terms are overly long and very small print. Nothing in the contract gave me cause for concern, but I suspect that most people would be dazzled by it
Product : Very easy...
 
28-Aug-2019 Service:

Product:

Service rating : Very positive experience. Fast and polite service. Great price. Delivery driver ver polite and prompt. Will be using Lakeside again definately.
Product : as above, great service and will be using lakeside again.
 
21-Aug-2019 Service:

Product:

Service rating : Top service, easy to book and equipment turned up promptly on day of hire. The driver called to give exact time he would be there.
Product : Quality tower slotted together with ease and was in top order
 
20-Aug-2019 Service:

Product:

Service rating : Quality equipment delivered and collected on time
Product : .........................
 
20-Aug-2019 Service:

Product:

Service rating : prompt and helpful on the telephone, easy online ordering
Product : good solid tower, perfect for our needs.
 
20-Aug-2019 Service:

Product:

Service rating : Really friendly service, professional and on the ball
Product : Was exactly what I ordered and did the job
 
20-Aug-2019 Service:

Product:

Service rating : absolutely fabulous service from order to delivery. how refreshing to have real a process that really works well and is embraced by all colleagues that dealt with my order. I would definitely recommend them to any one wishing to use there services. well done lakeside.
Product : very...
 
14-Aug-2019 Service:

Product:

Service rating : First class service from start to finish. Delivery and communication was spot on.
Product : Excellent equipment, perfect for the project.
 
14-Aug-2019 Service:

Product:

Service rating : A company that keep their promises with a friendly, efficient service.
Product : delivery and collection on time
 
14-Aug-2019 Service:

Product:

Service rating : Very good service
Product : Worked very well and good quality
 
14-Aug-2019 Service:

Product:

Service rating : Excellent service, easy to deal with and very quick.
Product : Excellent service, easy to deal with.
 
07-Aug-2019 Service:

Product:

Service rating : Janine gave excellent clear information and everything was delivered and collected on time.
Product : So easy to assemble and move with only 2 persons. Very stable and safe in use.
 
06-Aug-2019 Service:

Product:

Service rating : the customer service was second to none, polite and friendly office staff, excellent communication,
costs of scaffold hire is extremely competitive and (no deposit required !).

I will certainly purchase from this company again
Product : so easy to erect, I managed...
 
06-Aug-2019 Service:

Product:

First class , very competitive prices . 😁😁  
05-Aug-2019 Service:

Product:

Service rating : Only thing missing were the instructions on how to erect the scaffolding tower - otherwise excellent service
Product : It was a hire - not a purchase
 
23-Jul-2019 Service:

Product:

Service rating : Lovely staff, really helpful on phone and email! Delivery next day and picked up promptly! Will definitely use all the time!
Product : Easy to assemble and easy to use
 
Read more reviews on Feefo
Date - 03-Sep-2019
Score - Service:

Product:
Comment - Service rating : Overall not bad, but some instances are really tough. Overcharged us a year ago by mistake, called them few times - every time promised to get to the bottom of the issue. Then they called offering any possible help as a courtesy call, but when asked to sort out the issue, disappeared...
Response - Hi Alex, thanks for your patience in resolving this issue, as discussed we will be refunding you for the hire. We look forward to working with you again on your next hire with us. Thanks again.


Date - 28-Aug-2019
Score - Service:

Product:
Comment - Service rating : Always a pleasure to deal with.
Product : Overall pleased with product. Only niggle was brake was jammed on one wheel.



Date - 28-Aug-2019
Score - Service:

Product:
Comment - Service rating : Excellent sevice and yes i would recommend them
Product : Value for money and great service



Date - 28-Aug-2019
Score - Service:

Product:
Comment - Service rating : efficent and supportive
Product : perfect for the job many thanks



Date - 28-Aug-2019
Score - Service:

Product:
Comment - Service rating : Great service and friendly staff. Delivery on time and pick up. My only slight criticism is that the contract terms are overly long and very small print. Nothing in the contract gave me cause for concern, but I suspect that most people would be dazzled by it
Product : Very easy...



Date - 28-Aug-2019
Score - Service:

Product:
Comment - Service rating : Very positive experience. Fast and polite service. Great price. Delivery driver ver polite and prompt. Will be using Lakeside again definately.
Product : as above, great service and will be using lakeside again.



Date - 21-Aug-2019
Score - Service:

Product:
Comment - Service rating : Top service, easy to book and equipment turned up promptly on day of hire. The driver called to give exact time he would be there.
Product : Quality tower slotted together with ease and was in top order



Date - 20-Aug-2019
Score - Service:

Product:
Comment - Service rating : Quality equipment delivered and collected on time
Product : .........................



Date - 20-Aug-2019
Score - Service:

Product:
Comment - Service rating : prompt and helpful on the telephone, easy online ordering
Product : good solid tower, perfect for our needs.



Date - 20-Aug-2019
Score - Service:

Product:
Comment - Service rating : Really friendly service, professional and on the ball
Product : Was exactly what I ordered and did the job



Date - 20-Aug-2019
Score - Service:

Product:
Comment - Service rating : absolutely fabulous service from order to delivery. how refreshing to have real a process that really works well and is embraced by all colleagues that dealt with my order. I would definitely recommend them to any one wishing to use there services. well done lakeside.
Product : very...



Date - 14-Aug-2019
Score - Service:

Product:
Comment - Service rating : First class service from start to finish. Delivery and communication was spot on.
Product : Excellent equipment, perfect for the project.



Date - 14-Aug-2019
Score - Service:

Product:
Comment - Service rating : A company that keep their promises with a friendly, efficient service.
Product : delivery and collection on time



Date - 14-Aug-2019
Score - Service:

Product:
Comment - Service rating : Very good service
Product : Worked very well and good quality



Date - 14-Aug-2019
Score - Service:

Product:
Comment - Service rating : Excellent service, easy to deal with and very quick.
Product : Excellent service, easy to deal with.



Date - 07-Aug-2019
Score - Service:

Product:
Comment - Service rating : Janine gave excellent clear information and everything was delivered and collected on time.
Product : So easy to assemble and move with only 2 persons. Very stable and safe in use.



Date - 06-Aug-2019
Score - Service:

Product:
Comment - Service rating : the customer service was second to none, polite and friendly office staff, excellent communication,
costs of scaffold hire is extremely competitive and (no deposit required !).

I will certainly purchase from this company again
Product : so easy to erect, I managed...



Date - 06-Aug-2019
Score - Service:

Product:
Comment - First class , very competitive prices . 😁😁


Date - 05-Aug-2019
Score - Service:

Product:
Comment - Service rating : Only thing missing were the instructions on how to erect the scaffolding tower - otherwise excellent service
Product : It was a hire - not a purchase



Date - 23-Jul-2019
Score - Service:

Product:
Comment - Service rating : Lovely staff, really helpful on phone and email! Delivery next day and picked up promptly! Will definitely use all the time!
Product : Easy to assemble and easy to use



Keep your eyes open for our special Back to School items and save A LOT!
Really well organised, easy to deal with company. On time and prompt with delivery and pick up.Thank you.
Valued customer, Tucker, 17/11/2016

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