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About Us - Established In 1992 - Lakeside-Hire

As a well established hirer we now supply equipment across the country. But that was not always the case...

Lakeside Deliveries was established in 1992 providing a same-day delivery service and soon became established as a company you could rely on to get your urgent consignments into London that day.

Lakeside-Hire was a side line to Lakeside Deliveries, a way to provide added value to our customers. It soon became apparent that more people wanted to work with Lakeside-Hire and in 2009 we ceased the same-day business and focused on becoming specialists in hiring access equipment.

Although no longer in the same-day transport business it is our experience in this field that is the basis of our unique delivery service in the hire industry. We know how important it is for our customers to get what they want when they want it and this is the basis for our service and guarantee.

  • HAE
  • Chas
  • Safehire
  • Fors
  • Pasma
  • Pasma
 

We are members of PASMA and the Hire Association of Europe. As well as continually striving to accreditation in recognition of our high standards.

What Can You Expect From Lakeside-Hire?

Office Hours

Monday - Friday 08:00 - 17:00

To Place An Order

Call us on: 01708 866566
Email us on: [email protected] anytime and we will contact you.

Charge Period

All products are minimum charge period of one week but we can collect sooner.

Your charge period is for a full seven days and not five as is the industry standard. This means you get more value for your money. If you receive the equipment on a Monday, you will have it until the following Monday.

After the initial seven days a daily hire rate applies which is simply the weekly rate divided by seven!

Price Guarantee

We supply the same great trade rates to all our customers. You can be confident that no one else is getting the same high standard of service from Lakeside-Hire at a cheaper rate than you!

Quality of Equipment

When our equipment comes back it is always safety checked by our PASMA trained operatives. When it passes the safety checks it is power washed, cleaned up and put through a routine maintenance before going back into circulation.

As it is picked for your order the equipment is then checked again before being loaded on the vans and sent to you so you can be confident it will be ready to work when you are.

Your Hire Co-ordinator

Your order will always be dealt with in a friendly and helpful manner by a Hire Co-ordinator.

All of our Hire Co-ordinators have been PASMA trained, so you can be confident that the advice they provide is safe and useful.

What You Need To Know

Payment Choices

We accept all major credit and debit cards with no extra charges passed onto you.

No Deposits

You only pay for the hire and delivery services you want to book.

Service Call

We will call you after your scheduled delivery time to ensure equipment has been recieved and you are happy. At this point you can tell us if you require any additional items for your project.

Reminder Call

We will call you the day before your hire ends to check if you need to keep the equipment longer. If so, you can simply pay for the additional time or, if you're finished, we will arrange the collection for you.

Powered Access

We can supply powered access without the need for a monthly credit account with us, ask your Hire Co-ordinator for a powered access application form.

Credit Account

If you hire regularly you may benefit from a Monthly Credit Facility. Ask your Hire Co-ordinator to send you an application form, or download here

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Feefo Reviews - Average 95% (298 reviews) Feefo

Date Score Customer Comment Our Response
18-Jul-2019 Service:

Product:

Service rating : First class service, helpful staff, what else can you ask.
Product : Equipment was fine
No more
 
16-Jul-2019 Service:

Product:

Service rating : Arrived and collected on time... very professional will hire again
Product : Easy to assemble...just right for the job
 
01-Jul-2019 Service:

Product:

Service rating : Easy to deal with, followed up on delivery with a phone call, which was nice. Collected and delivered on time. Thanks.
Product : It was fine. Nothing more to add.
 
27-Jun-2019 Service:

Product:

Service rating : Excellent service
Product : Very good service and price
 
23-Jun-2019 Service:

Product:

Service rating : All the staff at Lakeside Hire were incredibly helpful when I was ordering some fencing for my wedding. They were patient and friendly, and even sweetly gave us a box of chocolates to say congratulations! They were excellent value and delivered/collected on time, with everything present...  
18-Jun-2019 Service:

Product:

Service rating : Excellent service.
Product : Excellent service and fast delivery. Superb.
 
17-Jun-2019 Service:

Product:

Top service from start to finish.  
17-Jun-2019 Service:

Product:

great service at affordable rate  
11-Jun-2019 Service:

Product:

Excellent service arrived on time picked up next morning after phone call to say i had finished  
11-Jun-2019 Service:

Product:

Service rating : Overall not bad, but some instances are really tough. Overcharged us a year ago by mistake, called them few times - every time promised to get to the bottom of the issue. Then they called offering any possible help as a courtesy call, but when asked to sort out the issue, disappeared... Hi Alex, thanks for your patience in resolving this issue, as discussed we will be refunding you for the hire. We look forward to working with you again on your next hire with us. Thanks again.  
09-Jun-2019 Service:

Product:

Service rating : First class service the scaffold was ordered mid morning and arrived at 7.30 am the following day. Also the scaffold was in good condition and easy to erect.
Product : Good value for money will use them again.
 
07-Jun-2019 Service:

Product:

This was my first hire. I spoke to Janine who was just amazing . She was very knowledgeable and extremely helpful. She even tried to arrange next day delivery for me on a Saturday even though it was late afternoon. This didn't materialize but I appreciated her help regardless. I also spoke to Luke...  
06-Jun-2019 Service:

Product:

Service rating : Very helpful and reliable servise. Highly recommend!
Product : On time service.. Helpful stuff in office
 
31-May-2019 Service:

Product:

Service rating : Excellent service and a rapid response
Product : We hired a 4.5 metre tower, just the job
 
31-May-2019 Service:

Product:

Service rating : Great customer service, will use them again next time we need a lift shaft scaffold
Product : Did the job as required!!
 
31-May-2019 Service:

Product:

Service rating : Competitive price and prompt delivery & collection
Product : Just what I ordered for the job
 
30-May-2019 Service:

Product:

Answered questions about product. Delivered and picked up fast and on time  
30-May-2019 Service:

Product:

Good communication and service. No problems. Highly recommended.  
29-May-2019 Service:

Product:

Service rating : Very professional and staff were very helpful. Will definitely use again.
Product : Very professional and staff were very helpful. Will definitely use again.
 
28-May-2019 Service:

Product:

Excellent service and very easy also tracker on delivery which takes the stress of waiting around away
Would definitely recommend
 
Read more reviews on Feefo
Date - 18-Jul-2019
Score - Service:

Product:
Comment - Service rating : First class service, helpful staff, what else can you ask.
Product : Equipment was fine
No more



Date - 16-Jul-2019
Score - Service:

Product:
Comment - Service rating : Arrived and collected on time... very professional will hire again
Product : Easy to assemble...just right for the job



Date - 01-Jul-2019
Score - Service:

Product:
Comment - Service rating : Easy to deal with, followed up on delivery with a phone call, which was nice. Collected and delivered on time. Thanks.
Product : It was fine. Nothing more to add.



Date - 27-Jun-2019
Score - Service:

Product:
Comment - Service rating : Excellent service
Product : Very good service and price



Date - 23-Jun-2019
Score - Service:

Product:
Comment - Service rating : All the staff at Lakeside Hire were incredibly helpful when I was ordering some fencing for my wedding. They were patient and friendly, and even sweetly gave us a box of chocolates to say congratulations! They were excellent value and delivered/collected on time, with everything present...


Date - 18-Jun-2019
Score - Service:

Product:
Comment - Service rating : Excellent service.
Product : Excellent service and fast delivery. Superb.



Date - 17-Jun-2019
Score - Service:

Product:
Comment - Top service from start to finish.


Date - 17-Jun-2019
Score - Service:

Product:
Comment - great service at affordable rate


Date - 11-Jun-2019
Score - Service:

Product:
Comment - Excellent service arrived on time picked up next morning after phone call to say i had finished


Date - 11-Jun-2019
Score - Service:

Product:
Comment - Service rating : Overall not bad, but some instances are really tough. Overcharged us a year ago by mistake, called them few times - every time promised to get to the bottom of the issue. Then they called offering any possible help as a courtesy call, but when asked to sort out the issue, disappeared...
Response - Hi Alex, thanks for your patience in resolving this issue, as discussed we will be refunding you for the hire. We look forward to working with you again on your next hire with us. Thanks again.


Date - 09-Jun-2019
Score - Service:

Product:
Comment - Service rating : First class service the scaffold was ordered mid morning and arrived at 7.30 am the following day. Also the scaffold was in good condition and easy to erect.
Product : Good value for money will use them again.



Date - 07-Jun-2019
Score - Service:

Product:
Comment - This was my first hire. I spoke to Janine who was just amazing . She was very knowledgeable and extremely helpful. She even tried to arrange next day delivery for me on a Saturday even though it was late afternoon. This didn't materialize but I appreciated her help regardless. I also spoke to Luke...


Date - 06-Jun-2019
Score - Service:

Product:
Comment - Service rating : Very helpful and reliable servise. Highly recommend!
Product : On time service.. Helpful stuff in office



Date - 31-May-2019
Score - Service:

Product:
Comment - Service rating : Excellent service and a rapid response
Product : We hired a 4.5 metre tower, just the job



Date - 31-May-2019
Score - Service:

Product:
Comment - Service rating : Great customer service, will use them again next time we need a lift shaft scaffold
Product : Did the job as required!!



Date - 31-May-2019
Score - Service:

Product:
Comment - Service rating : Competitive price and prompt delivery & collection
Product : Just what I ordered for the job



Date - 30-May-2019
Score - Service:

Product:
Comment - Answered questions about product. Delivered and picked up fast and on time


Date - 30-May-2019
Score - Service:

Product:
Comment - Good communication and service. No problems. Highly recommended.


Date - 29-May-2019
Score - Service:

Product:
Comment - Service rating : Very professional and staff were very helpful. Will definitely use again.
Product : Very professional and staff were very helpful. Will definitely use again.



Date - 28-May-2019
Score - Service:

Product:
Comment - Excellent service and very easy also tracker on delivery which takes the stress of waiting around away
Would definitely recommend



Keep your eyes open for our special Back to School items and save A LOT!
Really well organised, easy to deal with company. On time and prompt with delivery and pick up.Thank you.
Valued customer, Tucker, 17/11/2016

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