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About Us - Lakeside-Hire

As a well established hirer we now supply equipment across the country. But that was not always the case...

Lakeside Deliveries was established in 1992 providing a same-day delivery service and soon became established as a company you could rely on to get your urgent consignments into London that day.

Lakeside-Hire was a side line to Lakeside Deliveries, a way to provide added value to our customers. It soon became apparent that more people wanted to work with Lakeside-Hire and in 2009 we ceased the same-day business and focused on becoming specialists in hiring acces equipment.

Although no longer in the same-day transport business it is our experience in this field that is the basis of our unique delivery service in the hire industry. We know how important it is for our customers to get what they want when they want it and this is the basis for our service and guarantee.

  • HAE
  • Chas
  • Safehire
  • Fors
  • Pasma
 

We are members of PASMA and the Hire Association of Europe. As well as continually striving to accreditation in recognition of our high standards.

What Can You Expect From Lakeside-Hire?

Office Hours

Monday - Friday 08:00 - 17:00

To Place An Order

Call us on: 01708 866566
Email us on: [email protected] anytime and we will contact you.

Charge Period

All products are minimum charge period of one week but we can collect sooner.

Your charge period is for a full seven days and not five as is the industry standard. This means you get more value for your money. If you recieve the equipment on a Monday, you will have it until the following Monday.

After the initial seven days a daily hire rate applies which is simply the weekly rate divided by seven!

Price Guarantee

We supply the same great trade rates to all our customers. You can be confident that no one else is getting the same high standard of service from Lakeside-Hire at a cheaper rate than you!

Quality of Equipment

When our equipment comes back it is always safety checked by our PASMA trained operatives. When it passes the safety checks it is power washed, cleaned up and put through a routine maintenance before going back into circulation.

As it is picked for your order the equipment is then checked again before being loaded on the vans and sent to you so you can be confident it will be ready to work when you are.

Your Hire Co-ordinator

Your order will always be dealt with in a friendly and helpful manner by a Hire Co-ordinator.

All of our Hire Co-ordinators have been PASMA trained, so you can be confident that the advice they provide is safe and useful.

What You Need To Know

Payment Choices

We accept all major credit and debit cards with no extra charges passed onto you.

No Deposits

You only pay for the hire and delivery services you want to book.

Service Call

We will call you after your scheduled delivery time to ensure equipment has been recieved and you are happy. At this point you can tell us if you require any additional items for your project.

Reminder Call

We will call you the day before your hire ends to check if you need to keep the equipment longer. If so, you can simply pay for the additional time or, if you're finished, we will arrange the collection for you.

Powered Access

We can supply powered access without the need for a monthly credit account with us, ask your Hire Co-ordinator for a powered access application form.

Credit Account

If you hire regularly you may benefit from a Monthly Credit Facility. Ask your Hire Co-ordinator to send you an application form, or download here

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Feefo Reviews - Average 95% (154 reviews)

Date Score Customer Comment Our Response
15-May-2017 Service:

Product:

Service rating : Lakeside-Hire did everything very well. From the product information - the initial booking was easy - and Immediate confirmation. I was told exactly when everything was coming, plus comprehensive instructions. (Also helpful videos on line.) They came exactly when they said they would -... Read More.  
17-Apr-2017 Service:

Product:

Service rating : Very good value and customer service.
Product : Very good value and customer servicde
 
12-Apr-2017 Service:

Product:

Service rating : VERY EASY PROCESS FROM START TO FINISH, STAFF VERY POLITE AND HELPFUL ,WOULD HIGHLEY RECOMEND
Product : HAVE USED BEFORE VERY GOOD
 
02-Apr-2017 Service:

Product:

Service rating : So simple so fast. So easy to place order. Unlike my local hire shop.
Thanks Sam and team.
Product : Hired a 6.2 tower, half the price of my local hire and quater price delivery . What else could u ask for.
 
01-Apr-2017 Service:

Product:

Luke Raymond was the gentleman who dealt with my order. I cannot praise him highly enough. Very polite and professional. A great asset to your company.

Thanks for your help.
 
25-Mar-2017 Service:

Product:

Ordered on an evening so missed the next day delivery they rang the next morning and and got it on the delivery that day  
18-Mar-2017 Service:

Ok average  
06-Mar-2017 Service:

Product:

Very good service,delivery on time.  
23-Feb-2017 Service:

Very professional  
02-Feb-2017 Service:

Product:

Very good service  
09-Jan-2017 Service:

Product:

Service rating : Contact was very good, emails, and conversation on the phone etc, billing and pdf invoice all look very good, very helpful on the phone, took delivery on the day I asked for.
Product : This was not the Boss tower. You subcontracted the work out to a 3rd party, who did not deliver...
Read More.
Hello David, 

Thank you for your review, I appreciate your feedback and you taking the time to send me the photos of the equipment you received. As you were aware at the time of booking, we did outsource your order to a third party and we regret the condition of the equipment sent. It is...
Read More.  
06-Jan-2017 Service:

Product:

Service rating : The reason I'm giving a 5 star rating is firstly cost. I found lakeside hire amoungest the best competitive prices on the net and there attention to detail. In ordering the x3x I forgot to ordering the low volt charge pack. The called me and confirmed if I did need one. Thankfully they... Read More.  
06-Jan-2017 Service:

Product:

Great service & prompt delivery!  
12-Dec-2016 Service:

Product:

First time we have used this company and have been informed that the tower will not be delivered until late afternoon, it does say this if you read through the contract but wasn't mentioned on the phone days hire paid for with no equipment and possible no job if we cant complete!!!!! Hello Paul,


Thank you for taking the time to review the service you received. We can see that you did not have a satisfactory experience with us and our Sales Manager has tried to contact you to rectify this with you. I understand that this job may be completed now but we would love...
Read More.  
05-Dec-2016 Service:

Product:

Service rating : A great company who go the extra mile to meet the customer needs
Product : Great building hire company who are fully customer focussed
 
21-Nov-2016 Service:

Product:

Service rating : Very good. Would use Lakeside again
Product : Excellent would hire again.
 
11-Nov-2016 Service:

Product:

Great friendly service.  
06-Nov-2016 Service:

Product:

Service rating : great
Product : great asjnfjklasnfjkbasnjkfnasklnfklasnklfnaskln
 
23-Oct-2016 Service:

Excellent customer service. Delivers on time. Great.  
19-Oct-2016 Service:

Product:

Service rating : Very good customer experience, the Drivers and office staff were extremely helpful and polite
Product : The Tower was easy to assemble and provided a safe and stable platform to enable me to confidently work at height. Perfect for my job, which was painting the soffit and fascia...
Read More.
 
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