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About Us - Lakeside-Hire

As a well established hirer we now supply equipment across the country. But that was not always the case...

Lakeside Deliveries was established in 1992 providing a same-day delivery service and soon became established as a company you could rely on to get your urgent consignments into London that day.

Lakeside-Hire was a side line to Lakeside Deliveries, a way to provide added value to our customers. It soon became apparent that more people wanted to work with Lakeside-Hire and in 2009 we ceased the same-day business and focused on becoming specialists in hiring acces equipment.

Although no longer in the same-day transport business it is our experience in this field that is the basis of our unique delivery service in the hire industry. We know how important it is for our customers to get what they want when they want it and this is the basis for our service and guarantee.

  • HAE
  • Chas
  • Safehire
  • Fors
  • Pasma
 

We are members of PASMA and the Hire Association of Europe. As well as continually striving to accreditation in recognition of our high standards.

What Can You Expect From Lakeside-Hire?

Office Hours

Monday - Friday 08:00 - 17:00

To Place An Order

Call us on: 01708 866566
Email us on: [email protected] anytime and we will contact you.

Charge Period

All products are minimum charge period of one week but we can collect sooner.

Your charge period is for a full seven days and not five as is the industry standard. This means you get more value for your money. If you receive the equipment on a Monday, you will have it until the following Monday.

After the initial seven days a daily hire rate applies which is simply the weekly rate divided by seven!

Price Guarantee

We supply the same great trade rates to all our customers. You can be confident that no one else is getting the same high standard of service from Lakeside-Hire at a cheaper rate than you!

Quality of Equipment

When our equipment comes back it is always safety checked by our PASMA trained operatives. When it passes the safety checks it is power washed, cleaned up and put through a routine maintenance before going back into circulation.

As it is picked for your order the equipment is then checked again before being loaded on the vans and sent to you so you can be confident it will be ready to work when you are.

Your Hire Co-ordinator

Your order will always be dealt with in a friendly and helpful manner by a Hire Co-ordinator.

All of our Hire Co-ordinators have been PASMA trained, so you can be confident that the advice they provide is safe and useful.

What You Need To Know

Payment Choices

We accept all major credit and debit cards with no extra charges passed onto you.

No Deposits

You only pay for the hire and delivery services you want to book.

Service Call

We will call you after your scheduled delivery time to ensure equipment has been recieved and you are happy. At this point you can tell us if you require any additional items for your project.

Reminder Call

We will call you the day before your hire ends to check if you need to keep the equipment longer. If so, you can simply pay for the additional time or, if you're finished, we will arrange the collection for you.

Powered Access

We can supply powered access without the need for a monthly credit account with us, ask your Hire Co-ordinator for a powered access application form.

Credit Account

If you hire regularly you may benefit from a Monthly Credit Facility. Ask your Hire Co-ordinator to send you an application form, or download here

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Feefo Reviews - Average 94% (178 reviews)

Date Score Customer Comment Our Response
08-Oct-2017 Service:

Product:

Its all said in the headline  
05-Oct-2017 Service:

Product:

Service rating : I recommend these guys. Top rate customer service and information about the hire, and a very personable and knowledgable delivery driver.
Product : There were only 5 diagonal braces for a 3.2 meter tower. It would have been better with 6 or 8 diagonal braces
 
01-Oct-2017 Service:

Excellent service from the hire centre to the delivery driver. Appreciated that the hire centre called to go through all the details. The delivery driver was on time (called before arrival) and was most helpful in delivering the scaffolding. Simple instructions and simple to construct. Will definitely use this...  
27-Sep-2017 Service:

Product:

Service rating : Very helpful and friendly
Product : Very easy to erect and the most stable I've ever used
 
25-Sep-2017 Service:

Product:

Delivered early on Monday morning at start of hire period. Tower was easy to assemble and I was able to carry out my repairs safely and securely whilst working at roof level. Collected early the following morning so not sitting around after hire period ended.  
15-Sep-2017 Service:

Product:

Service rating : Very friendly, efficient and helpful. Did all they could to avoid additional hire charges.
Product : Everything in good working order and easy to use
 
23-Aug-2017 Service:

Product:

No readable instructions left (weather damaged)...Online film useless. Good Afternoon , 

We’re sorry to hear that your instructions were damaged by the weather, we can appreciate the frustration involved in trying to assemble a tower without a user guide. I also understand that you found the video unhelpful , this is a video from the manufactures directly , so...
 
22-Aug-2017 Service:

Product:

Service rating : Very good service,arrived on time and collected almost on time.Very helpful staff.I will recommend to my friends.
Product : Boss Aluminium Scaffold Tower was very easy to assemble.
 
21-Aug-2017 Service:

Product:

Service rating : Excellent
Product : Very good service with prompt delivery and pickup.
 
19-Aug-2017 Service:

Product:

Hired some machine moving skates, but despite the website showing the ones I wanted in stock, they were not even available at all, then was charged an extra £30 for a third party to deliver some completely different ones which were not exactly ideal. However, delivery was very prompt.  
18-Aug-2017 Service:

Product:

Service rating : Great service at an affordable price,equipment was in great condition
Thanks mr storton
Product : Very Happy with the service
 
17-Aug-2017 Service:

Product:

Service rating : Very well organised, had no problems at all.
Product : Very competitive rates. Had no issues.
 
17-Aug-2017 Service:

Product:

Service rating : Needed to hire a scaffolding tower whilst painting the outside of the house. Arrived when promised (on a Monday) & driver said he would be back following Monday, after a couple of phone calls on the previous Friday he was .Different drivers for delivery & collection & both were cheerful...  
17-Aug-2017 Service:

Product:

Excellent service, communication and delivery, would highly recommend and will be using in the future  
17-Aug-2017 Service:

Product:

Service rating : Throughout the hire process the team kept me informed and offered assistance when required. Delivery was when stated and collection also on time.
The equipment was in good condition and the delivery staff were very efficient and polite.
Product : Easy to assemble by one person
 
16-Aug-2017 Service:

Product:

Service rating : great service really good equipment and arrived on time and reasonably priced will probably use lakeside again highly recommend them.
Product : great service at a reasonable price.
 
16-Aug-2017 Service:

delivery and collection staff were 1st class and the staff I spoke to on the phone were very helpful  
16-Aug-2017 Service:

Product:

Service rating : Easy to order & get delivered
Product : Fast response to my needs
 
16-Aug-2017 Service:

Had to cancel the ladder last minute due to unforeseen circumstances and very happy with the service received from the sales team  
16-Aug-2017 Service:

I've used Lakeside Hire in the past, but on this occasion it was total chaos. Delivery was made at 4pm. Fair enough, they don't promise specific time. Pick up was missed on the day it was suppose to happen, then I was told it will be picked up anytime within the next 5 days. It costed me £450 in wages... Good Morning Nerijus,

We’re very sorry to see that you were disappointed with our service on this occasion. 

As per our earlier conversation, we have now put a prompt on our system to make sure that on your next order, you are reminded of our timed delivery and collection slot...
 
Read more reviews on Feefo
Date - 08-Oct-2017
Score - Service:

Product:
Comment - Its all said in the headline


Date - 05-Oct-2017
Score - Service:

Product:
Comment - Service rating : I recommend these guys. Top rate customer service and information about the hire, and a very personable and knowledgable delivery driver.
Product : There were only 5 diagonal braces for a 3.2 meter tower. It would have been better with 6 or 8 diagonal braces



Date - 01-Oct-2017
Score - Service:

Comment - Excellent service from the hire centre to the delivery driver. Appreciated that the hire centre called to go through all the details. The delivery driver was on time (called before arrival) and was most helpful in delivering the scaffolding. Simple instructions and simple to construct. Will definitely use this...


Date - 27-Sep-2017
Score - Service:

Product:
Comment - Service rating : Very helpful and friendly
Product : Very easy to erect and the most stable I've ever used



Date - 25-Sep-2017
Score - Service:

Product:
Comment - Delivered early on Monday morning at start of hire period. Tower was easy to assemble and I was able to carry out my repairs safely and securely whilst working at roof level. Collected early the following morning so not sitting around after hire period ended.


Date - 15-Sep-2017
Score - Service:

Product:
Comment - Service rating : Very friendly, efficient and helpful. Did all they could to avoid additional hire charges.
Product : Everything in good working order and easy to use



Date - 23-Aug-2017
Score - Service:

Product:
Comment - No readable instructions left (weather damaged)...Online film useless.
Response - Good Afternoon , 

We’re sorry to hear that your instructions were damaged by the weather, we can appreciate the frustration involved in trying to assemble a tower without a user guide. I also understand that you found the video unhelpful , this is a video from the manufactures directly , so...


Date - 22-Aug-2017
Score - Service:

Product:
Comment - Service rating : Very good service,arrived on time and collected almost on time.Very helpful staff.I will recommend to my friends.
Product : Boss Aluminium Scaffold Tower was very easy to assemble.



Date - 21-Aug-2017
Score - Service:

Product:
Comment - Service rating : Excellent
Product : Very good service with prompt delivery and pickup.



Date - 19-Aug-2017
Score - Service:

Product:
Comment - Hired some machine moving skates, but despite the website showing the ones I wanted in stock, they were not even available at all, then was charged an extra £30 for a third party to deliver some completely different ones which were not exactly ideal. However, delivery was very prompt.


Date - 18-Aug-2017
Score - Service:

Product:
Comment - Service rating : Great service at an affordable price,equipment was in great condition
Thanks mr storton
Product : Very Happy with the service



Date - 17-Aug-2017
Score - Service:

Product:
Comment - Service rating : Very well organised, had no problems at all.
Product : Very competitive rates. Had no issues.



Date - 17-Aug-2017
Score - Service:

Product:
Comment - Service rating : Needed to hire a scaffolding tower whilst painting the outside of the house. Arrived when promised (on a Monday) & driver said he would be back following Monday, after a couple of phone calls on the previous Friday he was .Different drivers for delivery & collection & both were cheerful...


Date - 17-Aug-2017
Score - Service:

Product:
Comment - Excellent service, communication and delivery, would highly recommend and will be using in the future


Date - 17-Aug-2017
Score - Service:

Product:
Comment - Service rating : Throughout the hire process the team kept me informed and offered assistance when required. Delivery was when stated and collection also on time.
The equipment was in good condition and the delivery staff were very efficient and polite.
Product : Easy to assemble by one person



Date - 16-Aug-2017
Score - Service:

Product:
Comment - Service rating : great service really good equipment and arrived on time and reasonably priced will probably use lakeside again highly recommend them.
Product : great service at a reasonable price.



Date - 16-Aug-2017
Score - Service:

Comment - delivery and collection staff were 1st class and the staff I spoke to on the phone were very helpful


Date - 16-Aug-2017
Score - Service:

Product:
Comment - Service rating : Easy to order & get delivered
Product : Fast response to my needs



Date - 16-Aug-2017
Score - Service:

Comment - Had to cancel the ladder last minute due to unforeseen circumstances and very happy with the service received from the sales team


Date - 16-Aug-2017
Score - Service:

Comment - I've used Lakeside Hire in the past, but on this occasion it was total chaos. Delivery was made at 4pm. Fair enough, they don't promise specific time. Pick up was missed on the day it was suppose to happen, then I was told it will be picked up anytime within the next 5 days. It costed me £450 in wages...
Response - Good Morning Nerijus,

We’re very sorry to see that you were disappointed with our service on this occasion. 

As per our earlier conversation, we have now put a prompt on our system to make sure that on your next order, you are reminded of our timed delivery and collection slot...


Keep your eyes open for our special Back to School items and save A LOT!
Feefo
Really well organised, easy to deal with company. On time and prompt with delivery and pick up.Thank you.
Valued customer, Tucker, 17/11/2016

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