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Free Delivery For platinum hires - 3 weeks +

Delivery & Collection - Lakeside-Hire

Have you been left on site waiting for equipment? Have you booked an early delivery slot only to be let down & refunded the delivery charge?

We understand that more than just money is lost when your equipment is late or cannot be delivered or collected when you need it to be.

We deliver on time, every time.

If we fail to deliver exactly what you ordered, exactly when it's required and in perfect working condition you get it FREE for the first week!

This is a NO EXCUSES guarantee.

You Can Pick And Choose Between The Following Options:

Standard Service

Delivery between 08:00-17:00
Collection between 08:00-17:00
£15.00 each way, delivery and collection

Platinum Timed Service

Available exclusively for commercial hire within greater London (Within the M25)

Delivery guaranteed before 12pm.

£15.00 each way, delivery and collection - or free for hires of 3+ weeks

If you wish you can also book specific time slots with platinum service:

Booking slot by the hour = + £45.00
(ie between 09:00-10:00)
Exact time = + £60.00"

Specialist Services

1. Out of hours - we can arrange deliveries and collections outside of normal times. Prices start from £60

2. Waiting time - if you only need the equipment for a few hours we can provide a van to wait at your site ready for when you are finished with the equipment. Waiting time is charged at £30 per half hour.

Re-Hire Service

For areas outside the M25 we can supply a hire service from a third party. Whilst this service is not covered by our standard guarantee, we will guarantee that you will recieve the equipment you need the very next day. Delivery and collection for rehire service is £15 each way anywhere in the country.

Ask your Hire Co-ordinator for more details.

Powered Access Service & Delivery

We are now pleased to off a range of powered access to cater for a wide variety of your projects. As this is a specilaist area in access please check which delivery services are available when place your order with your Hire Co-ordinator.

Collection

Give us a call to arrange your collection, off-hire your equipment with no-fuss and we will get it collected as soon as possible.

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Feefo Reviews - Average 95% (298 reviews) Feefo

Date Score Customer Comment Our Response
18-Jul-2019 Service:

Product:

Service rating : First class service, helpful staff, what else can you ask.
Product : Equipment was fine
No more
 
16-Jul-2019 Service:

Product:

Service rating : Arrived and collected on time... very professional will hire again
Product : Easy to assemble...just right for the job
 
01-Jul-2019 Service:

Product:

Service rating : Easy to deal with, followed up on delivery with a phone call, which was nice. Collected and delivered on time. Thanks.
Product : It was fine. Nothing more to add.
 
27-Jun-2019 Service:

Product:

Service rating : Excellent service
Product : Very good service and price
 
23-Jun-2019 Service:

Product:

Service rating : All the staff at Lakeside Hire were incredibly helpful when I was ordering some fencing for my wedding. They were patient and friendly, and even sweetly gave us a box of chocolates to say congratulations! They were excellent value and delivered/collected on time, with everything present...  
18-Jun-2019 Service:

Product:

Service rating : Excellent service.
Product : Excellent service and fast delivery. Superb.
 
17-Jun-2019 Service:

Product:

Top service from start to finish.  
17-Jun-2019 Service:

Product:

great service at affordable rate  
11-Jun-2019 Service:

Product:

Excellent service arrived on time picked up next morning after phone call to say i had finished  
11-Jun-2019 Service:

Product:

Service rating : Overall not bad, but some instances are really tough. Overcharged us a year ago by mistake, called them few times - every time promised to get to the bottom of the issue. Then they called offering any possible help as a courtesy call, but when asked to sort out the issue, disappeared... Hi Alex, thanks for your patience in resolving this issue, as discussed we will be refunding you for the hire. We look forward to working with you again on your next hire with us. Thanks again.  
09-Jun-2019 Service:

Product:

Service rating : First class service the scaffold was ordered mid morning and arrived at 7.30 am the following day. Also the scaffold was in good condition and easy to erect.
Product : Good value for money will use them again.
 
07-Jun-2019 Service:

Product:

This was my first hire. I spoke to Janine who was just amazing . She was very knowledgeable and extremely helpful. She even tried to arrange next day delivery for me on a Saturday even though it was late afternoon. This didn't materialize but I appreciated her help regardless. I also spoke to Luke...  
06-Jun-2019 Service:

Product:

Service rating : Very helpful and reliable servise. Highly recommend!
Product : On time service.. Helpful stuff in office
 
31-May-2019 Service:

Product:

Service rating : Excellent service and a rapid response
Product : We hired a 4.5 metre tower, just the job
 
31-May-2019 Service:

Product:

Service rating : Great customer service, will use them again next time we need a lift shaft scaffold
Product : Did the job as required!!
 
31-May-2019 Service:

Product:

Service rating : Competitive price and prompt delivery & collection
Product : Just what I ordered for the job
 
30-May-2019 Service:

Product:

Answered questions about product. Delivered and picked up fast and on time  
30-May-2019 Service:

Product:

Good communication and service. No problems. Highly recommended.  
29-May-2019 Service:

Product:

Service rating : Very professional and staff were very helpful. Will definitely use again.
Product : Very professional and staff were very helpful. Will definitely use again.
 
28-May-2019 Service:

Product:

Excellent service and very easy also tracker on delivery which takes the stress of waiting around away
Would definitely recommend
 
Read more reviews on Feefo
Date - 18-Jul-2019
Score - Service:

Product:
Comment - Service rating : First class service, helpful staff, what else can you ask.
Product : Equipment was fine
No more



Date - 16-Jul-2019
Score - Service:

Product:
Comment - Service rating : Arrived and collected on time... very professional will hire again
Product : Easy to assemble...just right for the job



Date - 01-Jul-2019
Score - Service:

Product:
Comment - Service rating : Easy to deal with, followed up on delivery with a phone call, which was nice. Collected and delivered on time. Thanks.
Product : It was fine. Nothing more to add.



Date - 27-Jun-2019
Score - Service:

Product:
Comment - Service rating : Excellent service
Product : Very good service and price



Date - 23-Jun-2019
Score - Service:

Product:
Comment - Service rating : All the staff at Lakeside Hire were incredibly helpful when I was ordering some fencing for my wedding. They were patient and friendly, and even sweetly gave us a box of chocolates to say congratulations! They were excellent value and delivered/collected on time, with everything present...


Date - 18-Jun-2019
Score - Service:

Product:
Comment - Service rating : Excellent service.
Product : Excellent service and fast delivery. Superb.



Date - 17-Jun-2019
Score - Service:

Product:
Comment - Top service from start to finish.


Date - 17-Jun-2019
Score - Service:

Product:
Comment - great service at affordable rate


Date - 11-Jun-2019
Score - Service:

Product:
Comment - Excellent service arrived on time picked up next morning after phone call to say i had finished


Date - 11-Jun-2019
Score - Service:

Product:
Comment - Service rating : Overall not bad, but some instances are really tough. Overcharged us a year ago by mistake, called them few times - every time promised to get to the bottom of the issue. Then they called offering any possible help as a courtesy call, but when asked to sort out the issue, disappeared...
Response - Hi Alex, thanks for your patience in resolving this issue, as discussed we will be refunding you for the hire. We look forward to working with you again on your next hire with us. Thanks again.


Date - 09-Jun-2019
Score - Service:

Product:
Comment - Service rating : First class service the scaffold was ordered mid morning and arrived at 7.30 am the following day. Also the scaffold was in good condition and easy to erect.
Product : Good value for money will use them again.



Date - 07-Jun-2019
Score - Service:

Product:
Comment - This was my first hire. I spoke to Janine who was just amazing . She was very knowledgeable and extremely helpful. She even tried to arrange next day delivery for me on a Saturday even though it was late afternoon. This didn't materialize but I appreciated her help regardless. I also spoke to Luke...


Date - 06-Jun-2019
Score - Service:

Product:
Comment - Service rating : Very helpful and reliable servise. Highly recommend!
Product : On time service.. Helpful stuff in office



Date - 31-May-2019
Score - Service:

Product:
Comment - Service rating : Excellent service and a rapid response
Product : We hired a 4.5 metre tower, just the job



Date - 31-May-2019
Score - Service:

Product:
Comment - Service rating : Great customer service, will use them again next time we need a lift shaft scaffold
Product : Did the job as required!!



Date - 31-May-2019
Score - Service:

Product:
Comment - Service rating : Competitive price and prompt delivery & collection
Product : Just what I ordered for the job



Date - 30-May-2019
Score - Service:

Product:
Comment - Answered questions about product. Delivered and picked up fast and on time


Date - 30-May-2019
Score - Service:

Product:
Comment - Good communication and service. No problems. Highly recommended.


Date - 29-May-2019
Score - Service:

Product:
Comment - Service rating : Very professional and staff were very helpful. Will definitely use again.
Product : Very professional and staff were very helpful. Will definitely use again.



Date - 28-May-2019
Score - Service:

Product:
Comment - Excellent service and very easy also tracker on delivery which takes the stress of waiting around away
Would definitely recommend



Keep your eyes open for our special Back to School items and save A LOT!
Really well organised, easy to deal with company. On time and prompt with delivery and pick up.Thank you.
Valued customer, Tucker, 17/11/2016

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