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Feefo Reviews - Average 95% (278 reviews) Feefo

Date Score Customer Comment Our Response
20-May-2019 Service:

Product:

Service rating : Excellent service, delivery and flexibility . Have recommended this company to one and all. Excellent quality tower.
Product : Excellent quality and very helpful sales team.
 
09-May-2019 Service:

Product:

Service rating : Lakeside hire have been excellent, great customer service, the tower itself was great. 10/10
Product : Great product was exactly what we needed!
 
09-May-2019 Service:

Product:

Service rating : Lakeside were extremely helpful in supplying me with lifting equipment to a site we were working on local to our head office. They kept in contact throughout the initial hire agreement, delivery and collection. Fantastic customer service, could not fault.
Product : Equipment was...
 
08-May-2019 Service:

Product:

Service rating : Great service. Well organised. Very professional. Delivered as agreed. Good value for money!
Product : Great product and service.
 
01-May-2019 Service:

Product:

Service rating : I hired tower scaffolding for a week. It was delivered promptly and collected less than two days after I notified them that I was finished. The unit was all in tact, in good condition and with simple instructions.
Product : Reasonable cost unit in very good condition and the delivery...
 
01-May-2019 Service:

Product:

My friends recommend this company, and my first experience is the excellent service, and good price. So, I recommend too.  
30-Apr-2019 Service:

Product:

Service rating : Item was delivered to the bill-to address rather than to the ship-to address which was 15 miles away. The delivery driver wouldn't take it to the site as that was in an area controlled by a different depot. After a few phone calls and emails it finally arrived the following day.
 
30-Apr-2019 Service:

Product:

Service rating : good service, thanks
Product : Good service, thanks.
will use again
 
15-Apr-2019 Service:

Product:

Service rating : great service polite staff highly recommend
Product : polite and helpful staff. will use them again and again..
 
15-Apr-2019 Service:

Product:

Service rating : I thoroughly recommend this company. We have used them a few times and every time they have delivered what is required on time on the day requested.

When contacting the office everyone is very professional and helpful.

Would have no qualms using this company...
 
15-Apr-2019 Service:

Product:

Service rating : Very impressed with their efficiency. Equipment delivered within specified time and advance warning by phone since delivery was to an unattended building. Same with pick up. The tower was perfect for the task and straight forward to assemble and disasemble. I wouldn’t hesitate to use...  
04-Apr-2019 Service:

Product:

Can't fault them promised next day delivery and it was .reasonable price for good quality tower easy to put up  
02-Apr-2019 Service:

Product:

Very polite staff and quick efficient delivery  
24-Mar-2019 Service:

Product:

Service rating : Excellent communication and after sales service.
Prompt delivery and collection.
Would definitely use Lakeside Hire again!!!
Product : Good service
Good product
Prompt delivery
 
24-Mar-2019 Service:

Product:

Everything arrived in great condition, the driver was polite and helpful, the tower went up without issue and was a dream to work with; if only every tower were as safe (and functional) as a Lakeside tower.  
18-Mar-2019 Service:

Product:

Service rating : Desperate rush to remove 18 Samsung display monitors at around 5 metres up I searched the net to hire a scissor lift. Some of the quotes I was getting were ridiculous plus delivery was phenomenal too. I spoke to a lady named Samantha at LH at around 4 pm and she advised me perfectly....  
12-Mar-2019 Service:

Product:

Service rating : Very helpful with good customer service. Good follow up
Product : Very good easy to erect collection and delivery
 
12-Mar-2019 Service:

Product:

From start to finish the service was great. Helped me out so I did not order to much or to less amazing staff and great prices .thank you to all the team for a stress free service .thank you .James from Edinburgh  
11-Mar-2019 Service:

Product:

Service rating : My enquiry was answered very quickly.
The tower was delivered as ordered by helpful driver.
The tower was perfect for what I needed it for.( shame the weather was not)
The tower was picked up nice and early by another helpful driver.
Great service.
Product...
 
06-Mar-2019 Service:

Product:

Service rating : Have been really good to deal with. Always quick delivery and good quality new equipment
Product : Equipment new and in Good working order
 
Read more reviews on Feefo
Date - 20-May-2019
Score - Service:

Product:
Comment - Service rating : Excellent service, delivery and flexibility . Have recommended this company to one and all. Excellent quality tower.
Product : Excellent quality and very helpful sales team.



Date - 09-May-2019
Score - Service:

Product:
Comment - Service rating : Lakeside hire have been excellent, great customer service, the tower itself was great. 10/10
Product : Great product was exactly what we needed!



Date - 09-May-2019
Score - Service:

Product:
Comment - Service rating : Lakeside were extremely helpful in supplying me with lifting equipment to a site we were working on local to our head office. They kept in contact throughout the initial hire agreement, delivery and collection. Fantastic customer service, could not fault.
Product : Equipment was...



Date - 08-May-2019
Score - Service:

Product:
Comment - Service rating : Great service. Well organised. Very professional. Delivered as agreed. Good value for money!
Product : Great product and service.



Date - 01-May-2019
Score - Service:

Product:
Comment - Service rating : I hired tower scaffolding for a week. It was delivered promptly and collected less than two days after I notified them that I was finished. The unit was all in tact, in good condition and with simple instructions.
Product : Reasonable cost unit in very good condition and the delivery...



Date - 01-May-2019
Score - Service:

Product:
Comment - My friends recommend this company, and my first experience is the excellent service, and good price. So, I recommend too.


Date - 30-Apr-2019
Score - Service:

Product:
Comment - Service rating : Item was delivered to the bill-to address rather than to the ship-to address which was 15 miles away. The delivery driver wouldn't take it to the site as that was in an area controlled by a different depot. After a few phone calls and emails it finally arrived the following day.



Date - 30-Apr-2019
Score - Service:

Product:
Comment - Service rating : good service, thanks
Product : Good service, thanks.
will use again



Date - 15-Apr-2019
Score - Service:

Product:
Comment - Service rating : great service polite staff highly recommend
Product : polite and helpful staff. will use them again and again..



Date - 15-Apr-2019
Score - Service:

Product:
Comment - Service rating : I thoroughly recommend this company. We have used them a few times and every time they have delivered what is required on time on the day requested.

When contacting the office everyone is very professional and helpful.

Would have no qualms using this company...



Date - 15-Apr-2019
Score - Service:

Product:
Comment - Service rating : Very impressed with their efficiency. Equipment delivered within specified time and advance warning by phone since delivery was to an unattended building. Same with pick up. The tower was perfect for the task and straight forward to assemble and disasemble. I wouldn’t hesitate to use...


Date - 04-Apr-2019
Score - Service:

Product:
Comment - Can't fault them promised next day delivery and it was .reasonable price for good quality tower easy to put up


Date - 02-Apr-2019
Score - Service:

Product:
Comment - Very polite staff and quick efficient delivery


Date - 24-Mar-2019
Score - Service:

Product:
Comment - Service rating : Excellent communication and after sales service.
Prompt delivery and collection.
Would definitely use Lakeside Hire again!!!
Product : Good service
Good product
Prompt delivery



Date - 24-Mar-2019
Score - Service:

Product:
Comment - Everything arrived in great condition, the driver was polite and helpful, the tower went up without issue and was a dream to work with; if only every tower were as safe (and functional) as a Lakeside tower.


Date - 18-Mar-2019
Score - Service:

Product:
Comment - Service rating : Desperate rush to remove 18 Samsung display monitors at around 5 metres up I searched the net to hire a scissor lift. Some of the quotes I was getting were ridiculous plus delivery was phenomenal too. I spoke to a lady named Samantha at LH at around 4 pm and she advised me perfectly....


Date - 12-Mar-2019
Score - Service:

Product:
Comment - Service rating : Very helpful with good customer service. Good follow up
Product : Very good easy to erect collection and delivery



Date - 12-Mar-2019
Score - Service:

Product:
Comment - From start to finish the service was great. Helped me out so I did not order to much or to less amazing staff and great prices .thank you to all the team for a stress free service .thank you .James from Edinburgh


Date - 11-Mar-2019
Score - Service:

Product:
Comment - Service rating : My enquiry was answered very quickly.
The tower was delivered as ordered by helpful driver.
The tower was perfect for what I needed it for.( shame the weather was not)
The tower was picked up nice and early by another helpful driver.
Great service.
Product...



Date - 06-Mar-2019
Score - Service:

Product:
Comment - Service rating : Have been really good to deal with. Always quick delivery and good quality new equipment
Product : Equipment new and in Good working order



Keep your eyes open for our special Back to School items and save A LOT!
Really well organised, easy to deal with company. On time and prompt with delivery and pick up.Thank you.
Valued customer, Tucker, 17/11/2016

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Lakeside-Hire are a fantastic company with highly knowledgeable office staff. They work hard to find the best solution for your requirements. We have used them on several occasions now and have found them to be very professional. Nothing is too much trouble for Lakeside-Hire.

Valued customer, Hayden, 20/04/2017

Postal address

Lakeside Hire, Lakeside Deliveries Limited, Bretts Farm, Romford Rd, Aveley, United Kingdom, RM15 4XD

Contact info

Telephone number: 01708866566.
fax number: 01708 866562.
email: [email protected]

Opening hours

Monday to Friday 8.00am-5pm

Account application form

Click here

Company information

Lakeside Deliveries Limited

Place of registration: 21 The Causeway Heybridge, Maldon, Essex, CM9 4LJ

Registered office address: Bretts Farm, Romford Rd, Aveley, RM15 4XD

Company registration number: 5766771

 
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